The 'At Retirement' Process
Client Acceptance & Completion
This is clearly the closing stage of the process.
Agreeing the solution with the client is important, and time should be provided. Our recommendation is to allow as much time as possible. If the client has any doubts allow them time to go away and think through the solutions presented before making the final commitment.
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Things to be discussed
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Things to be handed over
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Administrative Tasks
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- Discuss Objections
- Handle Questions and provide Answers
- Documentation required for completion
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- Documentation for completion
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- Ensure all core documentation has been completed
- Process & Submit compliance documentation
- Submit documentation to provider(s)
- Check through policy documentation & send to client
- Move client to review service model
Collect signed:
- Fact find
- Suitability letters
- Additional regulatory forms
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